Job Description

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.

📐 About this role

We’re looking for a dedicated and self-motivated People Ops Generalist to join our People team. We are building a world-class organization and are looking for a highly personable, highly organized people person who can collaborate across teams and stakeholders. You are keen on creating a quality candidate-to-employee experience and managing all aspects of People Operations functions. You love taking initiative and coming up with new ways to ensure the health and growth of employees. 

As a key member of our People team, you’ll be instrumental in helping us build processes and programs that scale with company growth.

🦸🏻‍♀️ Your responsibilities

• Serve as the first HR point of contact between all employees, all levels and locations of the company

• Oversee end-to-end delivery of People Operations, such as onboarding/offboarding, managing our People team ticketing system, visa-related requests, payroll, time off requests, employment verifications and leave management

• Participate in the planning, coordination, and execution of People team initiatives, including but not limited to new hire onboarding sessions, company events, employee experience projects, and various other enablement initiatives

• Lead the team through audits and regularly update our employee handbook, processes, and programs to maintain compliance and industry standards 

• Design new & efficient workflows between cross-functional teams and key stakeholders (Recruiting, Finance, Legal, IT, and Compliance)

• Collaborate with employees and legal teams/government agencies to ensure case processing for immigration visas and global mobility

• Handle confidential employee relations matters with discretion and professionalism

• Support the rollout of organizational changes or new systems, ensuring smooth transitions for employees

⭐️ Is this you?

• 3+ years in a Human Resources / People Operations role, preferable at a high-growth tech company

• SHRM / PHR certification a plus 

• Experience building, maintaining, and presenting HR data analytics

• Excellent problem solving skills

• High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people

• Excellent verbal and written communication skills that demonstrate a high level of professionalism

• Highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat

• Passionate about people and how they function together to create a valuable organization

And:

• Proactive communication skills, both sync and async

• Intrinsically motivated: you set the highest possible bar for what you build, write, ship

• Incredibly curious and an active listener

• A great presenter

• A genuine leader

• A natural affinity to our values of Connect, challenge, own

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

• Company-wide off-sites and team off-sites

• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice .

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